Shipside Benefits
Your Benefits and Perks
ONBOARDING PROCESS
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At Costa, we want to ensure you have all the resources, tools, and support you need to drive success and live your ambition. This is why we offer you an onboarding path and a welcome kit, allowing you to acquire useful information to start your journey with us.
EMBARKATION DISEMBARKATION TRANSPORTATION
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We understand that traveling can imply high costs, especially when working away from home. This is why Costa will take the responsibility to pay for your flight or train ticket when foreseen, during embarkation, disembarkation and other necessary transportation.
EMBARKATION DISEMBARKATION ACCOMMODATION & MEAL
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During your embarkation and disembarkation from one of our ships, you will have access to a free hotel accommodation. This will also include access to free meals during your stay. We really want to facilitate your experience and support you in the best way we can.
ONBOARD MEALS & BEVERAGE
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As part of your journey onboard, we offer free buffet-style meals across the day: breakfast, lunch, afternoon tea and dinner. This service will be available at the dedicated Canteens. Visit the Crew Bar to discover the discounts on beverages you have access to.
ONBOARD ALTERNATIVE MEALS & BEVERAGE
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We offer specialty meals at Guest Dining Outlets onboard at a discounted price. This includes discounts at Guest Bar outlets where you can enjoy a % discount on full price and daily credit as bar allowance, if foreseen by the position.
ONBOARD ACCOMMODATION & CLEANING AND LAUNDRY SERVICE
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Onboard, you will be assigned a single or double cabin with bathroom according to your position. We also provide a cabin cleaning service; you can take advantage of free self-service cleaning in the crew launderette and a free cleaning service for your uniforms and personal clothes.
PACKAGE DELIVERY
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We understand that by being onboard and traveling may not make it easy to send or receive packages. To make this easier for you, we organize a delivery package service.
ONBOARD INTERNET
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Being away from home is not always easy. This is why we think connecting to our loved ones is an essential part of this journey. We offer you free internet 250 MB per month as well as free Whatsapp text only. You can purchase discounted internet packages onboard.
ONBOARD DISCOUNTS
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You will have several discounts on shops, products, hairdresser and SPA.
CREW AREA APP
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Discover the dedicated Crew App, your all-in-one crew companion. Stay connected onboard and at home. You can check your pay-slips, verify your embarkation schedule, track your performances, and get important info about what’s new in Costa.
Employee Wellbeing Programs
MEDICAL ASSISTANCE
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At Costa, we really care about the health and wellbeing of our people. This is why you will have access to free medical assistance when needed onboard and ashore.
CREW CARE TEAM & WELFARE PROGRAM
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We have health and wellbeing initiatives to support people at all times. Our Costa Crew Care Team will be always available to support our people during critical times.
Our Welfare program will give you the opportunity to enjoy free entertainment, sports, wellness and food experiences on a monthly basis organized by our Crew Experience Specialist.
LEISURE TIME
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Here comes the fun! During your journey with us, you will find an ocean of opportunities to enjoy your free time. We offer crew facilities areas such crew gym, crew lounge and bar, crew pool and crew solarium. In addition, you have free access to Guest entertainment and leisure areas. While traveling across the world, you will also have the opportunity to join crew shore excursions as well as enjoying a discount on Guest tours.
FAMILY & FRIENDS
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Our beloved are important. This is why we offer minimum 30 days per year stay aboard for your family and close friends at company seniority of 4 months.
ONBOARD SUPPORT
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At Costa, we support employee growth and we want everyone to feel that they can truly belong. This is why you will be assigned a Learning Officer that will support you in growing your soft, professional and language skills. For any HR related questions, the HR Director is on board for you.
MENTORSHIP
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During your embarkation, you will be assigned a mentor that will provide you with guidance, advice, feedback and support. This mentorship will empower you and provide you with the necessary tools to strengthen your role.