Explore Your Potential
Our Opportunities
Our development model
The Career Development Model is a comprehensive framework designed to identify and promote talented individuals within the fleet.
Hotel Career Development Model
The Hotel Career Development Model (HCDM) consists of three distinct sub-processes, each tailored to specific roles and responsibilities.
Hotel Development Model
Rating / Staff
Supervisor
Manager
Talent Management
Senior Manager
Hotel Director
Development Center
Hotel General Manager
Deck & Engine Career Development Model
The Deck & Engine Career Development Model is a comprehensive framework designed to support the growth and advancement of Deck, Engine and Medical professionals across our fleet. It provides clear career pathways, development opportunities and assessment processes to help individuals build expertise, strengthen leadership capabilities, and prepare for future responsibilities on board.
From Talent to Leadership. One Journey at Sea
At Costa, we believe that a career at sea is much more than a job. It is a journey of growth, learning, discovery and leadership.
Every day, our Deck, Engine and Medical professionals contribute to delivering safe, exceptional and unforgettable experiences for our guests. In return, we are committed to helping our people develop their talents, expand their expertise and potentially unlock new career opportunities across our fleet.
A Clear Path for Growth
We provide structured career pathways designed to support professional development from the early stages of a career through to leadership positions on board. Our career model offers transparency on the experience, competencies, training and qualifications required for progression, helping people understand how they can prepare for future opportunities and take ownership of their professional journey.
At Costa, advancement is not only about time in role. It is about demonstrating readiness, capability and the potential to take on greater responsibilities. We take a holistic approach that considers professional qualifications, operational experience, performance, continuous learning, leadership potential and role-specific requirements.
Developing the Professionals and Leaders of Tomorrow
Learning and development are at the heart of our culture. We believe that great professionals never stop learning and great leaders never stop growing.
Throughout their careers, our people have access to a variety of development opportunities that may include coaching, feedback, leadership development initiatives, targeted training programmes and individual development plans. These experiences are designed to strengthen technical expertise, enhance leadership capabilities and prepare individuals for future challenges and responsibilities.
Our leadership approach encourages accountability, collaboration, continuous improvement and a genuine commitment to people development, helping create an environment where everyone can thrive and perform at their best.
Excellence Built on Professional Standards
For Deck and Engine Officers, career progression is supported by both Costa's development framework and the maritime qualifications, certifications and training requirements established by international and national regulations, including the STCW Convention.
For Medical professionals, development pathways are tailored to the unique requirements of healthcare careers at sea, combining clinical excellence, professional expertise, operational readiness and leadership development to ensure the highest standards of care for guests and crew.
Recognising Talent and Potential
As professionals advance in their careers, development and promotion decisions are supported by robust and fair assessment processes designed to recognise both current performance and future potential.
For selected senior Deck and Engine positions, this may include dedicated simulation-based or psychometric assessments that evaluate not only technical proficiency, but also leadership, communication, critical thinking and decision-making in complex operational environments.
Build Your Future with Costa
Joining Costa means becoming part of an international community where talent is recognized and development is encouraged.
Internal Talent Mobility
We believe in providing our crew members with the opportunity to fully realize their potential and progress in their careers.
The Internal Talent Mobility is a cross functional program that enables our crew members on board to voluntarily apply for open opportunities.
Managed directly by the onboard HR Director and Heads of Departments, in close collaboration with shoreside HR Partners, the process is now ready to begin.
Continuous Learning
From the very first day on board and ashore, every colleague begins a journey acquiring new skills, new abilities and new horizons.
Onboard
Our life learning commitment is embedded in every stage of the career path. In 2025, we delivered 50,046 hours of onboard training, supporting the growth and development of 13,537 crew members across our fleet.
To further support professional development and integration, more than 2 thousand new hires participated in onboard mentoring programs, working side by side with experienced colleagues who provided guidance, knowledge sharing, and practical support. This approach fosters continuous learning, strengthens collaboration, and helps create an engaging workplace where people can grow, thrive, and deliver exceptional experiences to our guests.
Our learning ecosystem combines onboarding and induction programs, mandatory and compliance training, professional and technical development, leadership and people management initiatives, and language learning opportunities designed to strengthen communication in a highly multicultural environment. Through digital learning platforms and classroom-based training, crew members are empowered to continuously enhance their skills and unlock their full potential.
We promote an inclusive workplace culture through dedicated DE&I learning programs available on our learning platform. Training covers disability awareness, equality, harassment and bullying prevention, inclusive communication, bias awareness, and the value of diversity, helping to create a respectful, accessible, and welcoming environment where all employees and crew members can thrive.
Shoreside
At Costa, we believe that learning never stops. From your very first day, whether on board or ashore, you will have opportunities to develop new skills, broaden your perspectives, and grow both personally and professionally.
We are committed to helping our people reach their full potential by providing continuous learning experiences that support every stage of their career journey. In 2025 alone, we delivered more than 36,000 hours of training to our shore-based employees, investing in their development and future success.
Our learning programs cover a wide range of areas, including leadership, soft skills, technical expertise, compliance, languages, digital tools, and cross-functional competencies. Whether you are looking to strengthen your role-specific knowledge, prepare for a leadership position, or explore new career opportunities, we provide the resources and support to help you grow.
As the world of work evolves, so do our learning opportunities. Since 2026, we have integrated Artificial Intelligence into our learning portfolio, equipping our people with future-ready skills and helping them confidently navigate an increasingly digital workplace.
Learning at Costa goes beyond traditional training. Through engagement initiatives, team coaching, and team-building experiences, we foster collaboration, innovation, and meaningful connections across our global community, creating an environment where people can learn from one another and succeed together.
We are equally committed to creating an inclusive workplace where everyone feels respected, supported, and empowered to thrive. Our Diversity, Equity & Inclusion initiatives help build a culture of belonging, encouraging people to bring their authentic selves to work and contribute their unique perspectives.
Through partnerships such as Valore D, we offer seminars and webinars dedicated to equal opportunities, inclusive leadership, accessibility, and respect for diversity. We also promote wellbeing through initiatives focused on mental health, resilience, and work-life balance, supporting our people both professionally and personally.
At Costa, learning is more than a program. It is a mindset that empowers our people to grow, innovate, and shape the future together.
SAIL:
empowering our people
At Costa Crociere, innovation starts with our people.
SAIL, Steer Artificial Intelligence at Costa, is our learning and transformation journey designed to strengthen AI capabilities across our shore-side organization and empower our people to make the most of technology in their everyday work.
AI is already part of the way we work at Costa. In line with our Culture Journey, SAIL supports our commitment to continuously improve the way we work, finding smarter, simpler and more effective ways to perform while creating value for our people, our guests and our vessels.
More than an AI learning program, SAIL combines learning, experimentation and real business application. It gives our people the skills, tools and opportunities to explore new ways of working, challenge existing practices and turn technology into solutions that make a tangible difference.
A journey from learning to impact
Test, Learn & Check
Assess AI knowledge and strengthen it through personalized learning in AI Fundamentals, Generative AI and Agentic AI.
Apply
Broaden capabilities through Beyond AI, connecting AI with Security, Sustainability & Technologies, Data, Automation, and Agile & DevOps.
SAIL Regatta: from ideas to impact
Put learning into action with Microsoft Copilot, transforming everyday challenges into reusable prompts, workflows and agents that can be shared and scaled across Costa.
AI Champions: a skills-based community driving change
At the heart of SAIL is our global, cross-functional community of 53 AI Champions, colleagues from different functions brought together by a shared set of capabilities: curiosity, collaboration, a responsible AI mindset and a strong focus on business impact.
The community is a tangible example of our skills-based approach: people connect beyond roles and organizational boundaries, bringing together different expertise to experiment, learn from one another and turn business needs into meaningful AI opportunities.
Through dedicated upskilling and hands-on experimentation, our AI Champions strengthen their capabilities, share practical applications and support their teams in adopting smarter and more effective ways of working.
This is how we bring our Culture Journey to life: investing in our people, strengthening and connecting skills, and empowering everyone to continuously improve the way we work and actively contribute to Costa’s evolution and transformation.