Shoreside FAQs
Do you need help?
Browse through our FAQ section to find quick answers to the most common questions. If you can't find the information you're looking for or need more in-depth support, don't hesitate to contact us.
Application
You will hear back roughly within a month.
Our selection process is designed to ensure a smooth and transparent journey for candidates. It includes several stages: application, screening call, digital assessments, HR interview, technical interview, in-person interview, and onboarding. Each step helps us get to know you better and ensures a great fit for both sides.
The duration can vary depending on the role and the number of candidates. Typically, the process takes a few weeks, but we’ll keep you informed at every stage.
Yes, you can apply for multiple roles if your skills and experience align with the requirements. However, we recommend focusing on positions that best match your profile and career aspirations.
Once you submit your CV, our recruitment team will review your profile. If your experience aligns with the role, you’ll be contacted for the next step, which is usually a screening call.
Yes! From the moment you apply until onboarding, you'll receive email notifications at each stage of the selection journey—keeping you informed and empowered throughout your candidate experience.
First Contact
The screening call is an opportunity for us to get to know you better and for you to learn more about the role and our company. It’s a chance to discuss your background, skills, and motivations.
Review the job description and think about how your experience aligns with the role. Be ready to talk about your career journey and why you’re interested in joining Costa.
Online Assessment
Navigating Your Fit
Digital assessments help us objectively evaluate your skills, personality, and alignment with Costa’s values and culture. They provide valuable insights into how you approach challenges and solve problems.
The assessments may include cognitive tests, personality questionnaires, or situational judgment tests, depending on the role. We’ll provide clear instructions and guidance for each assessment.
Stay calm and focused. Read the instructions carefully and manage your time wisely. Remember, the goal is to understand your potential, not to test perfection.
HR Interview
The HR interview is designed to explore your attitude, motivation, and career aspirations. We want to understand your goals and ensure they align with Costa’s vision and values.
Be authentic and enthusiastic. Share your story, highlight your achievements, and explain why Costa is the right place for your career journey.
Technical Interview
You’ll meet members of your future team and discuss the technical aspects of the role. Depending on the position, you may be asked to solve case studies or technical challenges.
Review the key skills and knowledge required for the role. Be ready to showcase your expertise and problem-solving abilities.
In-person Interview
Meeting in person allows us to connect on a deeper level and gives you a chance to experience our dynamic work environment. It’s also an opportunity to see how you might fit into our team and culture.
You’ll have a chance to discuss your role in detail, meet your potential colleagues, and tour our offices. It’s a great opportunity to ask questions and get a feel for life at Costa.
Onboarding
Once you accept our proposal, our HR team will guide you through the preboarding and onboarding phases. We’ll ensure you have everything you need to start your journey with Costa.
Our onboarding process is designed to help you settle in smoothly. You’ll receive all the necessary resources, meet your team, and learn about our culture and operations.
Additional FAQ
Generic Information
Ship assignments are based on crew rotation and operational needs across the fleet. You’ll be assigned according to availability and role’s vacancy.
Yes, as soon as your embarkation is scheduled, you’ll receive a notification with all the final steps and details about your assigned ship and itinerary.
You’re allowed to bring two checked bags (up to 40kg total) and one hand luggage (up to 8kg). It’s always recommended to check your airline ticket for specific baggage rules. Additional packing tips and recommendations will be provided by the Post-Selection Team or Talent Agent Partner before departure.
We suggest you verify any information on Costa’s career website if you want to apply to Costa. For embarkation on other companies under the Carnival Corporation, please make reference to the corporate page at following link
There is an Internal Talent Mobility Process, that is activated according to needs and vacancies available. HR Shoreside periodically sends onboard the available positions’ list with the requirements to apply, then the HR Director will activate the whole steps and interviews (soft & technical skills). In case of positive feedback, the change of position will take place as per Company requirements in terms of available vacancies and operational needs of both current and landing department/position.
We prioritize transparency and delivering a positive candidate experience. At present, we do not utilize AI technologies on our career website or during the application process, primarily due to the high standards required by the compliance with the EU Ai Act, still to be implemented by the majority of providers.
Career progression is supported through a structured and transparent approach that empowers employees to grow professionally across different functions and levels. Discover our Hotel Career Development Model and Internal Mobility Program in the dedicated section 'Our Opportunities/Unlock Your Potential' on our website.