Our Shoreside Departments
Your journey to a career with us starts here
“To make your journey smoother and more intuitive, we’ve grouped our company departments into clear areas of expertise. Each name is chosen to help you quickly find your way and discover where your impact could make a difference.”
Sales Source Markets
Leads global sales operations across Costa’s diverse markets and customer segments, with a particular focus on B2B trade channels, working closely with commercial partners and travel agencies.
Marketing & Direct Sales
Responsible for defining and promoting the brand’s identity and positioning across both above-the-line and below-the-line channels. Also oversees B2C channels, including Direct Sales and eCommerce.
Sea Land Experience Operations
Designs and manages the guest experience throughout the entire journey, both onboard and onshore, ensuring exceptional standards of quality, comfort, and engagement.
Pricing & Revenue Management, Itinerary & Transportation
Designs cruise itineraries and associated transportation services, planning seasons in advance based on market and competitor analysis. Defines pricing strategies and analyzes key data to drive business success.
Onboard Revenues
Drives onboard revenue through tailored product offerings that elevate the guest experience and enhance every touchpoint of the onboard offering.
Information Technology
Empowers the business through smart technology solutions, ensuring seamless IT products & operations for guests and crew while driving innovation, efficiency, and security across all departments.
Human Resources
Enhances human capital, fosters corporate culture, and manages the entire employee life cycle and well-being, both onshore and onboard.
Procurement & Supply Chain
Handles procurement and logistics, ensuring strategic sourcing and operational continuity.
Legal Affairs
Ensures legal and regulatory compliance, supporting the company in legal and contractual matters.
Finance
Manages the company’s financial business strategy, including budgeting, accounting, treasury, management control, investments, and taxation & corporate matters.
Risk Advisory and Assurance
Manages enterprise risk assurance by identifying, assessing, and mitigating potential threats to business operations and conducting internal audits to ensure compliance.
Go To Market & Sales Capabilities
Drives end‑to‑end go‑to‑market execution, boosts sales capabilities/Training, optimizes GCC processes, supports Group commercial evolution, and enhances B2B and B2E platforms to maximize customer value and commercial performance.